Services & Products

Repairs & Maintenance

Sermac is dedicated to customer service and customer satisfaction, our repair and maintenance service is second to none.

Our genuine manned 24 hour callout service will attend any call and guarantee to gain operation or make safe and secure your door on their first visit.

Maintenance Service

Since 1969 Sermac has been working with businesses providing pro-active and reactive maintenance to ensure that their industrial, personal and roller shutter doors are operating efficiently and more importantly safely.

Sermac can carry out an inspection of your premises and provide you with at quotation for a maintenance program along with an appraisal of the condition of your doors, to ensure you do not contravene any of the current health and safety regulations.

Along side this are the benefits of increasing the operating efficiency and the life of your equipment, identifying problems before they become and issue.

With Sermac’s manned 24 hour emergency call out service and dedicated teams of engineers you know you are in safe hands.

Discounted rates for servicing and repairs to contract holders.

Our genuine callout service is available 24 hours a day, 365 days a year, guarantying security on every visit, ensuring you are not left out in the cold if your door is damaged or requires repair.

Committed to efficient, friendly customer service, rapid personal response, our maintenance and repair service is trusted by top companies across the North east.

Under current regulations, it is an employer’s duty to protect its employees from injury by ensuring that all equipment (doors and shutters) are fit for purpose, in good repair and subject to a monitored maintenance program. See Workplace (Health Safety and Welfare) Regulation 1992 Regulation 5 & Provisions and Use of Work Equipment Regulation 1992 (PUWER) Regulation 6

Genuine 24 Hour Repair Service

Every day commercial premises are broken into, ram raided, vandalised, or damaged.

Theft and interruption can be disastrous to any business or organisation, Sermac understand that their customers need assistance quickly and require security immediately.

Sermac’s rapid response service is the fastest in the business, manned 24 hours a day, 365 days a year, we specialise in repairs to all types of industrial and commercial doors, both manual and electrical.

Insurance Work

Sermac offers a fast Accredited Insurance Repair Service. We have the manpower and technical expertise to deliver a fast response with minimum inconvenience.

We either make secure on first visit or carry out a complete insurance backed repair leaving your property and possessions safe and secure.

Contact us now for a FREE insurance approved quotation.

Free Quotations

Remember, all of our quotations are FREE with NO OBLIGATIONS

Design & Installation

Sermac’s Design experience is second to none, whether it’s a roller shutter for an arch to multiple warehouse access, we have the design skills to provide the access solution to fit the gap.


Sermac is a family run business and since 1969 have been designing, installing and maintaining Roller Shutter Doors throughout North East.

Our fitters are manufacturer trained in the installation of any make and model of garage door.

Our emphasis is on providing an outstanding standard of workmanship to a local customers, from those wanting a garage door supplied and fitted to their home, to Industrial and commercial premises.

Our quality service doesn’t stop once we’ve fitted your door. We offer an excellent after sales service that always gives our customers peace of mind.

Key Replacement

If its just a replacement key that you require, give us a call, no job too small.


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